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Online Request Services for Items Available

About the Request Services

The Library is pleased to introduce the Online Request Service for Items on Available to allow users to place request on Primo@Lib for the circulating books and AV items regardless whether they have been loaned out. Users can choose to pick up the requested items from the Academy Library or F/TV Library.  

This new service will be provided on a trial basis from 23 Aug 2021 in response to the user feedback in the recent Library User Survey. The Library will review the service at the end of the first semester 2021/22.

To Place Request

1. Make sure you have signed into Primo with your Academy ID and password.  


2. Perform the search and click the "Request" button in the record of the item that you would like to borrow.


3. Select the Library from which you want to collect the item, i.e. Academy Library or F/TV Library:


4. You will be told if your request is successful.

When the request is filled, you will receive an email with a deadline for collection.